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Confidential Records Management, Inc. is a locally owned company. Owner and President/CEO Gail Bisbee is a registered nurse with more than 22 years in the healthcare industry, including more than 16 years of consulting experience. CRMI is HIPAA compliant and meets the suggested self-warranty guidelines proposed by the North Carolina Database Commission. In addition, CRMI complies with the guidelines set forth by PRISM (Professional Records & Information Services Management) International and the Association for Information Management.

CRMI has the expertise to help you and your staff organize and simplify your records management system. We will review your existing methods of active and closed records management and structure a program that simplifies the process and addresses your specific needs.

The trained professionals at CRMI provide comprehensive training and consultation. Client services include customized training, policy and procedure development and review, enhanced records management, and document imaging and conversion services for companies of all sizes. Our services include off-site records management, document imaging, conversion of optical disc and microfilm to CD or DVD, certified document shredding, computer backup tape rotation, and HIPAA consultation and training. CRMI is also a Microfilm Service Bureau.

CRMI has three facilities with humidity and climate control and smoke-free production and storage space in New Bern , Greenville , and Rocky Mount , N.C. We provide service in the eastern United States . Each records center has state-of-the-art security and fire monitoring to ensure the security and confidentiality of your critical data.

Facts
Here is what you can expect from CRMI:

  • Personalized service and customized, cost-effective business solutions
  • Complete confidentiality
  • Prompt retrieval and client access, 24 hours a day, 7 days a week, 365 days a year, even during the document imaging process
  • Same day, emergency/stat, and next day delivery
  • Accurate, line-item billing with no hidden charges
  • Privacy and Security Regulation Compliance
  • Updated computerized listings of client information managed at the CRMI records center
  • Cost-effective alternatives for short- and long-term records management
  • Life cycle management of data and documents
  • Conversion and preservation services for data and documents
  • Information systems support for conversion/imaging systems


   
    2108 Old Cherry Point Rd.
New Bern, NC 28564
252-633-1348
Fax 252-636-2007
  865 Rivit St.
Greenville, NC 27834
252-752-5200
Fax 252-752-5468
  2585 Eastern Ave.
Rocky Mount, NC 27804
252-451-1662
Fax 252-451-1626