We Handle Sensitive Information

For Immediate Release   -   August 19 , 2010

Organization is vital in business.

Whether it is a doctor, lawyer or truck driving company, every business has records it needs to maintain, said Gail Bisbee, president of Confidential Records Management in Rocky Mount. Her company’s job is to help businesses do that with services ranging from making digital copies of documents, to backing up computer tapes to storing boxes of inactive files.

“We work with all different clients, and that is what is exciting about it. A lot of people don’t know a lot about managing their records internally, and it is frustrating and overwhelming. We really are able to simplify a lot of that for them,” Bisbee said.

Q: What services or products do you provide?

A: Confidential Records Management is a professional records management company providing full service record management such as hard copy document management, media storage, document imaging and document destruction. We really manage the life cycle of any type of document.

Q: Who are your key leaders?

A: In Rocky Mount, we have Gene Adams, the operations manager, and our vice president of operations is John Wood.

Q: How many people do you employ?

A: Six

Q: When were you established?

A: 1999

Q: What’s your business philosophy?

A: Our business philosophy is really to provide professional records management services and quality services to each of our clients.

Q: What makes your business unique?

A: We are locally owned. We have extremely high customer service standards. I think that sets us apart from our competitors.

Q: Why did you pick Rocky Mount as a place to do business?

A: I grew up in Rocky Mount and trained in nursing there. I had clients once I started the record centers in New Bern and Greenville who talked to me about starting one in Rocky Mount. I felt like it was a good area to provide record management services because I knew a lot of people there and there was an identified need.

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