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Off-site Record Management
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HIPAA Consultation & Training


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HIPAA Consultation & Training

Knowledge and training are the keys to successful records management. The professionals at Confidential Records Management, Inc. have the knowledge of the best records management solutions for you and the regulatory requirements specific to your industry. We also provide consultation and training to keep our clients up to date on legal requirements.

President and owner Gail Bisbee is a registered nurse with more than 22 years of experience as a manager, consultant, and trainer, including more than 16 years of consulting experience in healthcare delivery. She has lectured nationally on records management and federal and state regulatory compliance.

The professionals at CRMI provide comprehensive consultation and training. Consultation services include review and/or development of policies and procedures, including form design, and on-site reviews to assess a client's potential risks associated with breach of privacy, confidentiality, or security. Training forums include customized seminars, lunch and learns, and annual legal updates and may address issues such as which records are vital for a business, retention schedules, and policy and procedure development.

CRMI has the specialized knowledge to serve highly regulated industries such as financial services, healthcare, insurance, and pharmaceuticals and to provide consultation and training concerning the records management implications of laws such as the Fair Credit Reporting Act, Family Educational Rights and Privacy Act, Gramm-Leach-Bliley Act, Health Insurance Portability and Accountability Act, Sarbanes-Oxley Act, and Securities and Exchange Commission regulations.

To ensure that our healthcare clients can meet their obligations under HIPAA, we provide dedicated consultation and training concerning the provisions of HIPAA, including the following:

  1. HIPAA applies to health plans, healthcare clearinghouses, healthcare providers, and their business associates such as accountants, attorneys, and records management providers.
  2. The privacy rule covers all medical records and individually identifiable information in any format.

  3. Use or disclosure of such information requires authorization from the patient.

  4. Covered entities must have policies and procedures in place concerning the following:

    • Protected health information disclosure
    • Use of information in marketing, fund raising, and underwriting
    • Verification of parties authorized to have access to such information

  5. Covered entities must have records management programs in place to control access to information. The programs must

    • identify who has access.
    • determine conditions of such access.
    • limit access based on the foregoing conditions.


The personnel at CRMI also brings their wealth of knowledge to bear on the document management needs of education, governmental entities, legal and accounting firms, manufacturers, and retailers to provide efficient storage and access to vital information.

CRMI works with clients to reduce liability and business risks, establish records management programs that meet legal requirements, and streamline clients' approaches to records management. We can develop a comprehensive plan for records management that is tailored to your business.

Fact

  • CRMI is the leading professional document services company in North Carolina, providing records information and management, storage, and consulting.


   
    2108 Old Cherry Point Rd.
New Bern, NC 28564
252-633-1348
Fax 252-636-2007
  865 Rivit St.
Greenville, NC 27834
252-752-5200
Fax 252-752-5468
  2585 Eastern Ave.
Rocky Mount, NC 27804
252-451-1662
Fax 252-451-1626